Frequently asked questions

Every print comes in 30 × 42, 47 × 66, 66 × 87 and 83 × 118 cm, unframed or framed with border. Our statement size, 100 × 150 cm, is framed only. Each print has a 5 cm white border. On framed pieces the frame sits slightly over the print edge, so the overall framed dimensions differ a little from the print size.

A good rule is art about two-thirds the width of the furniture below it. Our sizing guide covers sofas, beds and sideboards. You can also preview any print with the wall tool, or send us a photo of your wall for a free mock-up.

Framed prints come in a white timber frame with standard glass, ready to hang. Our 83 × 118 and 100 × 150 cm works use shatter-resistant acrylic and a deeper 45 mm frame for safety and weight.

Every print is made to order on archival fine art paper. Paper upgrades, plus black or oak frames and museum glass, are quoted on request. See Framing, paper & glass.

Every print is made to order. Please allow 5–10 business days for printing, and a little longer for framed works. Once dispatched, unframed prints usually arrive within 2–7 business days and framed works within 7–10 business days. Regional areas can take longer.

Unframed prints ship free with tracking Australia-wide. Framed works are wrapped, boxed and fully insured: $75 within Queensland, $100 to NSW, ACT, VIC, SA and WA, and $150 to Tasmania and the Northern Territory. Our 100 × 150 cm and large framed pairs are $150, $200 and $250.

Checkout currently delivers within Australia only. For an international order, email info@contemplo.shop for a quote.

Yes. Choose Afterpay at checkout. We also accept card, Apple Pay, Google Pay and Shop Pay.

Email info@contemplo.shop with your order number and photos of the item and packaging, ideally within 14 days of delivery. We will reprint, replace, repair or refund, and cover reasonable return shipping. If an order is lost in transit, we reprint and reship it free.

Because each work is printed and framed to order, we don't offer refunds or exchanges for change of mind, including choosing the wrong size. If you're unsure, ask us for a free mock-up before ordering. This doesn't affect your rights under the Australian Consumer Law. See our refund policy.

Yes, within 24 hours of purchase for a full refund. Email us as soon as possible. After that, production has usually started.

Yes. Digital gift cards of $100, $250, $500 or $1,000 are emailed instantly and can be used on any print.

Yes. We supply prints and framing for designers, stylists, offices, hotels and hospitality venues. See Services & trade or email us about your project.

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